Service Description
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- Limited Phone call assistance / Internet
on line support
(30 Minutes a Month / computer)
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- Clean computer viruses ,Pop Ups and Spy ware
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- E-mail accounts troubleshooting
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- Tune Up Computers for speed
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- Printing & scanning problems
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- Weekly Quick Books Backup
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- DSL Access problems (Router - Modems - Firewalls
)
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- Special prices for web sites and programming
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- Network and local printer problems / Network
Tune Up
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- Special prices Hardware and Software
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- Configure a new devices (If we Sell It) or
Special prices for it
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- Internet Domain set-up and troubleshooting
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Maximum Response Time From the date and time you
call
· For workstations is Online 4 Hours, Onsite 8 Hours
· Time for the server is Online 2 Hours Onsite 8 Hours
Service Availability
· Monday through Friday 9:00 AM to 5:00 PM Eastern
Standard Time. |
Charge Fees (Each three months)
The service has signed by a year of contract and pays in
advanced by quarters
· For workstations $ 90.00
· For Servers $ 120.00
Note: If physical visit is required it will have a cost
of $ 45.00 for the first hour and
$ 20 for the next each our. |
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